tag:blogger.com,1999:blog-7150649422744296369.post666474428124430523..comments2023-12-23T02:17:12.549-08:00Comments on Quest for Fun!: What Can Brown Do To You?Gary Rayhttp://www.blogger.com/profile/11897166491600280320noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-7150649422744296369.post-48204994749081628722008-07-16T10:06:00.000-07:002008-07-16T10:06:00.000-07:00"With UPS, it also doesn't help that I'm usually n..."With UPS, it also doesn't help that I'm usually not their customer."<BR/><BR/>The few times that I've been really annoyed with UPS it was because of this attitude on their part. The thing is that it's a fallacy. Just because I'm the one receiving the package doesn't mean I'm not their customer. I'm usually the one paying the shipping, not the sender, the money just happens to go through the middleman of the sender.<BR/><BR/>I realize that it greatly simplifies things on their end to only deal with the sender when there's a problem, but it's a bad move from a customer service perspective. Especially when the receiver can choose to have the sender use other delivery services in the future.Fulminatahttps://www.blogger.com/profile/14332824290977548527noreply@blogger.comtag:blogger.com,1999:blog-7150649422744296369.post-13039296144545553862008-07-15T22:09:00.000-07:002008-07-15T22:09:00.000-07:00That's because problems are my department.That's because problems are my department.Gary Rayhttps://www.blogger.com/profile/11897166491600280320noreply@blogger.comtag:blogger.com,1999:blog-7150649422744296369.post-7907740118060629872008-07-15T21:48:00.000-07:002008-07-15T21:48:00.000-07:00Let's see...GW - FedexACD - UPSAlliance - UPS?Ding...Let's see...<BR/>GW - Fedex<BR/>ACD - UPS<BR/>Alliance - UPS?<BR/>Ding & Dent - UPS<BR/>When the new location opened - UPS (Melissa & Doug, etc)<BR/>WOTC - Fedex (spastic delivery at the old store)<BR/>Battlefront - UPS<BR/>All the weird stuff - UPS<BR/>I think out of 2 years of working, I've met 1 driver I really enjoyed. No problems or ANYTHING.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7150649422744296369.post-61525422670175382832008-07-15T21:25:00.000-07:002008-07-15T21:25:00.000-07:00Every business makes mistakes. Some make LOTS of m...Every business makes mistakes. Some make LOTS of mistakes. You can accurately judge a business by what they do when they make a mistake. Most good businesses will attempt to rectify the situation. A great business will leave you better off than if they hadn't made a mistake. The two companies that I've worked with that just don't give a damn about their mistakes include UPS and Diamond.<BR/><BR/>With UPS, it also doesn't help that I'm usually not their customer. As the recipient of packages, I have no rights and they haven't entered into any agreements with me. However, it doesn't mean I can't get the shipper, their true customer, to yell at them, make demands, or like today, stop using them completely.<BR/><BR/>I estimate this accounts for about $6,000-$7,500/year in shipping from this one distributor.Gary Rayhttps://www.blogger.com/profile/11897166491600280320noreply@blogger.comtag:blogger.com,1999:blog-7150649422744296369.post-63472923692293182182008-07-15T19:50:00.000-07:002008-07-15T19:50:00.000-07:00Overall, I've had pretty good experiences with UPS...Overall, I've had pretty good experiences with UPS, but I'm hearing of more and more problems. In talking with one of my neighbors here I've found that it's not at all uncommon for them to deliver packages to the wrong side of town. <BR/><BR/>Just the other day he came looking for a package valued at a couple of hundred dollars that through a combination of errors by both the shipper and UPS had been missing for over a week (my neighbor had only just discovered it was missing due to the shipper's error in failing to let him know that it had been shipped).<BR/><BR/>So far I haven't had any trouble with UPS here, but the USPS has managed to deliver stuff to the wrong house twice, as well as bending envelopes clearly marked "do not bend" (and yes, there was plenty of room to put them in the mailbox without bending them, they were obviously bent as part of the delivery person's sorting process). I wish I could fire them.Fulminatahttps://www.blogger.com/profile/14332824290977548527noreply@blogger.comtag:blogger.com,1999:blog-7150649422744296369.post-53690062756075500502008-07-15T19:36:00.000-07:002008-07-15T19:36:00.000-07:00When I was working at my temporary job, I was in c...When I was working at my temporary job, I was in charge of shipping and receiving, with all that entails. We had a system where we could print our own UPS labels and slap them on the outgoing packages. I suppose that program (Worldship IIRC) is only for certain business. Anyway, the drivers were always very efficient, they came twice a day; once to drop off stuff, and then pick up stuff. The Fedex ones seemed to have an uncomfortable grasp of english and in order to ship things you had to arrange a pickup through an automated system and hand write a label. All in all, much more work. Your mileage may vary, I guess. <BR/><BR/>-JoshAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7150649422744296369.post-12374642220824645122008-07-15T15:52:00.000-07:002008-07-15T15:52:00.000-07:00angry Garyboardgame night callsrelease tensionenjo...angry Gary<BR/>boardgame night calls<BR/>release tension<BR/>enjoy games<BR/>good friends<BR/>relaxing atmosphereAnonymousnoreply@blogger.com