The Expense Post (Or: Why I Stopped Posting My Numbers) I was at a game convention yesterday, hanging out with industry friends, talking st...

Step 1: Have your business model down. You should know what your store is about and be able to feed it continually. The danger is always a ...

A game store is, at its essence, an expression of a particular time and place. You decide to open a store now. “Now” is a moment with strict...

I was looking at my LinkedIn profile the other day, something I hadn’t done in years. Dear god, I thought, who is this guy? I scrolled throu...

Here’s how my Monday morning ordering workflow goes. The first question is always: do I have money to buy anything? If you pay COD, that mea...

I once asked a shaman if working at a game store could attract spiritual problems. The answer was, “Yes, but not necessarily.” I was reminde...

A year ago, I started thinking seriously about hiring what would essentially be a personal assistant. Someone in the buying department who c...